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Concert Dental Labs' Customer Service Manager
Brenda Crandall supervises the client service and shipping departments at Concert Dental Labs. She specializes in assisting East Coast clients with any needs or questions they may have about restorations, services or cases. Prior to her current role, Brenda spent more than 10 years in the dental industry providing outstanding client service at Dale Dental, Concert Dental Labs’ parent company.
Clients are key for Brenda, and she does whatever she can to help them receive the best overall experience at Concert Dental Labs. She excels at providing exceptional client service, whether it is assisting a new client with online case entry, tracking their package for delivery, reviewing case details or helping with billing inquires.
While the days can sometimes feel long, Brenda believes in enjoying them to the fullest. She has a passion for the dental industry, though her favorite item of discussion is football, especially if it involves the Houston Texans and Chicago Bears. In her free time Brenda plays with her two cats and rocks out to Boston, Steve Miller Band and Leonard Skynard.
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Concert Dental Labs is the nation's leading, direct-to-dentist technology lab creating the highest-quality restoration products using only FDA-approved materials.